How much is shipping?
Shipping starts at £3 within the U.K. this is first class, signed and comes with a tracking number. If you order more than three A5 prints or A4 prints it'll be £5. If your order is £100 or more, shipping is FREE!
Do you ship internationally?
Yes I do! Whether you're in France or Australia, you only pay £12 for international tracked shipping, this can fit up to twenty A5 prints! It is a great deal if you want to do a spending spree.
When do you ship?
Monday is my main shipping day as I work six days a week (Tue to Sun), if you purchase a large order with a credit card I have to wait for that to clear, which can take 5-7 working days. However, if I am free on other days of the week, I will ship ASAP. Your patience is much appreciated.
Do you do refunds?
Unfortunately I do not offer refunds, as I am an independent artist and do everything on my own, your support and purchases helps with the little things like bills. This is also a key reason why I offer tracked shipping only, if your order hasn't arrived please check your tracking number.
My order has not arrived!
If there is a possible delay, use your tracking number to contact your specified courier and they should be able to help you, as once everything is shipped I am not responsible for any delays.
Do you sell the frames in the photos?
All prints sold do not come with frames. The prices are for the print/s only. If you like frames like these I recommend eBay, The Range or your local charity/thrift store. Or supporting another small business who do sell similar frames.
Do you have any deals/discounts on?
The main deals on are what is available in the shop, plus the FREE shipping if you spend £100 or more (U.K. customers only). Every order receives an exclusive complimentary print, and if you spend £35+ you receive a free sticker of my choice (I will make it match closest to your order). I advise you to subscribe to the Noufaux-Letter just incase a seasonal deal/discount may pop up! Plus you will be first to hear new things coming soon and updates!
I do not have social media to be updated! How do I not miss any news?
A pop-up on this website should appear to ask you to subscribe to the Noufaux-Letter, type your email and send, at it's done! I do a maximum of three Noufaux-Letters a month, so be sure to check your junk folder just incase. If a pop-up hasn't shown, send me an email via email@example.com so I can add you to subscribers.
Any other questions...
Please send me any email to firstname.lastname@example.org and I will respond as soon as possible. Thank you for your patience.